General Disability Policy
Coach-Napoleon Hill™ Institute prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities.
Coach-Napoleon Hill™ Institute is able to accommodate learning disability:
Our goal is to create a learning environment which meets the needs of each individual student in Thailand. We are able to accommodate a variety of learning disabilities to make our program more accessible.
Please contact [email protected] before enrolling to determine if your needs can be met.

DEIJ Statement
As members of the ICF community, Coach-Napoleon Hill™ Institute believes that every person interested in coaching have the right to access to equitable educational opportunities to build a meaningful life of their choosing.
We will use the concept of diversity, equity, inclusion, and justice as values to service our participants in every dimension.

Non-Discrimination Policy
It is the policy of Coach-Napoleon Hill™ Institute that defines the followings:
• Recruitment and hiring of all personnel is conducted without discrimination against any individual with regard to race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
• All staff and personnel will not discriminate against any employee or participant because of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
• All individuals are welcome to participate regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.
• All employees, students, and other participants should be able to enjoy an environment free of discrimination and harassment. This includes, but is not limited to discrimination or harassment in the areas of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. Our organization does not and will not tolerate conduct by any employee, student, volunteer, contractor, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment.

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Coach-Napoleon Hill™ Institute seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a complant or grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. Participants can file grievances to admin or email: [email protected]

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Course enrollment should not be considered confirmed until the required personal information has been received by Coach-Napoleon Hill™ Institute from the Client and until payment has been received by Coach-Napoleon Hill™ Institute by the Client.

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Coach-Napoleon Hill™ Institute does not offer credit for partial completion of a course. Participants need to complete the program from the start and pass the performance evaluation to receive all credits.

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All registrations are secured on a first-come, first-served basis. Your registration in a course is dependent upon receipt of full payment. We accept payment by bank transfer. All payment will be in Thai Baht (ThB).

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Coach-Napoleon Hill™ Institute has a refund policy. If within 30 days from the purchased date to the program started date you find that our program is not aligned with your expectations and you haven’t start attending any class yet, then you can apply for a refund. For cancellations from any program, Coach-Napoleon Hill™ Institute will charge the amount of 20,000 ThB to cover the admin fees.

A refund cannot be given to participants who already attending any class of the program or not apply for a refund within 30 days from the purchased date to the program started date.

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Coach-Napoleon Hill™ Institute will accept partial credit from other organizations or programs.

If you have completed a Level 2 program at another organization, we will apply your completed credit hours to your Level 3 program. You must provide documentation of your Level 2 completion, including the organization, number of hours completed, completion certificate, and contact information for the organization or trainer. You may be asked for additional details or documentation on an as-needed basis. Please contact us at [email protected] for more information.

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If you have an emergency or become ill and are not able to attend a coaching session, please contact our instructor or admin immediately. You will be able to attend sessions you missed in the next batch of the same program.

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